via smashingmagazine.com => original post link
In a world of fast-paced action and reactions, quality results are something that we all aim for. But how can you make something better? Whether it is a product, a service, or perhaps a process, we aim to make things better. It leaves us to wonder how we are going to design a world that is long and equitable to attain a degree of excellence.
When we are talking about making “things better,” we cannot deny the role of the Kanban system in implementing TQM (Total Quality Management) for Toyota. If TQM did that for manufacturing, design thinking has the potential to bring human-centric solutions for innovations.
Design thinking takes the human-centric approach in order to understand how to deal with the problem before we jump into all possible solutions. We could see its use in various places. The buzz is everywhere, from the social sector to policy making, health care to business. So what is design thinking?