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Using AI To Detect Sentiment In Audio Files

via smashingmagazine.com => original post link

I don’t know if you’ve ever used Grammarly’s service for writing and editing content. But if you have, then you no doubt have seen the feature that detects the tone of your writing.

It’s an extremely helpful tool! It can be hard to know how something you write might be perceived by others, and this can help affirm or correct you. Sure, it’s some algorithm doing the work, and we know that not all AI-driven stuff is perfectly accurate. But as a gut check, it’s really useful.

Now imagine being able to do the same thing with audio files. How neat would it be to understand the underlying sentiments captured in audio recordings? Podcasters especially could stand to benefit from a tool like that, not to mention customer service teams and many other fields.