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Suggested stance on the use of AI-tooling

via make.wordpress.org => original post link

This post does not constitute a final decision, but is a proposal on wording, and call for input on, a suggested stance from the WordPress.org support community on how AI-generated resources or replies can and should be used across the WordPress.org support platform.

During the support team meeting on May 11th, the topic on using generative AI in replies was chosen as the meetings discussion topic.

Based on the pros and cons brought forth, and after observing how AI tools are currently being used – not only within the WordPress.org support forums, but also in support-focused scenarios in general – it’s clear that these kind of tools are both quite popular, but also at times misleading.