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In 2018, I started my career at Kinsta as a Support Engineer. We were a small company of only about fifty back then. When I first joined the team and began helping customers, I recall being very impressed with the detailed level of internal documentation that we had at Kinsta. To this day, we maintain the same level of documentation to help our customers.
Internal Documentation
While internal documentation was great, there weren’t a lot of tools or automations in place. It wasn’t until after about the tenth time of installing Redis or perhaps setting up Ioncube that I decided to take matters into my own hands.