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This post presents (i) a summary of the findings of and (ii) an analysis of the results of a survey focusing on the needs of individuals when learning about WordPress. It is part of a fuller and evolving Needs Analysis to identify the most useful and high-impact resources and content for Learn.WordPress.org. The findings will help guide the future development of this community learning tool.
Preparation for the wider Needs Analysis of WordPress training and skill development began in detail in 2022. It included collaborative sessions to formulate survey questions, developed methodologies to better understand training needs, and ensured surveys were linked to the vision for the free-to-use Learn WordPress.
Key opportunities for the Make WordPress Training team and the implications for cross-working with other teams are highlighted in each of the areas identified in this report. Some of these opportunities will be developed further to identify priorities and time scales, phasing work to optimise the benefit to users and adding value to the project.